What Members Are Saying

Excellent 4,109 reviews on
Rated 5 stars TrustPilot Logo
Christopher Poch
Rated 5 stars Verified
Sep 14, 2020

Found a great rate without a ton of?

Found a great rate without a ton of work. I've already referred someone else!

Avalos Family
Rated 5 stars Verified
Sep 13, 2020

Outstanding customer service

Outstanding customer service. The entire process went smoothly beginning to end. Questions were answered in a very timely matter. Would highly recommend

JK
Rated 5 stars Verified
Sep 12, 2020

Quick and helpful

Quick and helpful. Always fast to respond to any inquiries I had. Highly recommend.

brenda litt
Rated 5 stars Verified
Sep 12, 2020

They made it easy

They made it easy. the contact person was professional and answered questions quickly. The fees were much less than another company I was going to refinance with.

Michael
Rated 5 stars Verified
Sep 12, 2020

Best rates around

Best rates around, easy to work and well-quarantined closing. Great job!

MB
Rated 5 stars Verified
Sep 12, 2020

Smooth process

Smooth process, prompt follow-up and good communication

Ana
Rated 5 stars Verified
Sep 11, 2020

Great service to members

Great service to members. Greatly appreciated seeing the rates being offered upfront. Company selected provided excellent customer service.

Frank
Rated 5 stars Verified
Sep 11, 2020

Fast as lightning

Fast as lightning, competitive rate and customer focused. Notary was sent to my home in the evening for the closing and all other docs were completed online easily and fast.

Lisa
Rated 5 stars Verified
Sep 11, 2020

Easy to use

Easy to use. Prompt replies from chosen lenders. Great fees! Highly recommend.

Christopher
Rated 5 stars Verified
Sep 11, 2020

The process was easy and I was paired?

The process was easy and I was paired up with a great loan officer.

Margaret Rios
Rated 5 stars Verified
Sep 11, 2020

Process was done in a timely manner

Process was done in a timely manner, about 6 weeks during the pandemic. My questions thru email have always been address and followed thru to more questions and immediate answers. Great job!!!

Carol Maloney
Rated 5 stars Verified
Sep 11, 2020

They offered by far the best financing?

They offered by far the best financing options. The company we worked with was knowledgeable, helpful and went out of their way to make it work for us. Thank you!

Ronald
Rated 5 stars Verified
Sep 11, 2020

Having used the program a year ago and?

Having used the program a year ago and again now it was great. Using the same lender was also a plus

Bruce
Rated 5 stars Verified
Sep 11, 2020

We would use it again as they offer the?

We would use it again as they offer the lowest rates and the great quality brokers.

Sam
Rated 5 stars Verified
Sep 11, 2020

The rates were competitive

The rates were competitive. The lender we ended up using was helpful through the whole process.

Eric
Rated 5 stars Verified
Sep 11, 2020

Very good to work with

Very good to work with. Competitive rates and quick response.

Mag
Rated 5 stars Verified
Jun 08, 2020

The program was incredibly easy to use?

The program was incredibly easy to use and the most stress-free mortgage I've ever gotten. I would recommend it to anyone.

Laura
Rated 5 stars Verified
Jun 08, 2020

I closed in 30 days!!

The whole process was very smooth and quick. Everyone I dealt with was very responsive and helpful. I highly recommend the whole team. I closed in 30 days!!

Karen
Rated 5 stars Verified
Jun 08, 2020

Lenders called within minutes of me?

Lenders called within minutes of me submitting requests for quotes. The process was very easy and we closed within 22 days!

Donald
Rated 5 stars Verified
Jun 08, 2020

They were very efficient and took care?

They were very efficient and took care of everything seamlessly

Brandon
Rated 5 stars Verified
Jun 08, 2020

Hit target, best rate.

I was called within minutes of sending in my application with the best rate I found during my whole search process. Their team cleared my loan on time (I was somewhat nervous about this due to covid delays). Happy in my new home.

Matthew
Rated 5 stars Verified
Jun 08, 2020

Fast response & easy process

Very quick response from lenders and easy process even in the midst of the pandemic. Settlement was handled by a notary at our home. I'd definitely use again.

Kemberly
Rated 5 stars Verified
Jun 07, 2020

I had a great experience with the?

I had a great experience with the Mortgage Program for Costco Members. I highly recommend the service.

Nancy Jones
Rated 5 stars Verified
Jun 07, 2020

Outstanding

Outstanding! Personal, efficient, immediate response to any questions. Smoothest refi ever from over 40 years of home ownership. Everything done online except for the few final documents which needed a notary under California law. Notary came to the house.

Ramon
Rated 5 stars Verified
Jun 06, 2020

Low interest rates and closing costs

Low interest rates and closing costs. Mortgage companies choices.Excellent customer service.

Mark
Rated 5 stars Verified
Jun 06, 2020

Outstanding Organization

Outstanding Organization. Great consulting from the sales originator backed by a very strong operations team. What an awesome experience.

Ron W.
Rated 5 stars Verified
Jun 06, 2020

Very attentive and professional care?

Very attentive and professional care and service. Everyone was great to work with. We were able to go to a 15 year mortgage and cut 10 years off our existing mortgage and reduced our payment by $600.00 a month in the middle of the COVID-19 virus. We had very good communication, all via the internet as long as I was not causing delays due to my hectic schedule - they were on the ball and kept everything going smoothly. Thank you everyone for a pleasant experience.

Bayisa
Rated 5 stars Verified
Jun 06, 2020

Streamlined Process

I used to get replies to my calls and emails throughout the refinance process. The process is so streamlined and in my experience if the loan applicant is responsive, the process goes fast and smooth.

salvador
Rated 5 stars Verified
Jun 06, 2020

Great Experience

It is the best and easiest way to do this kind of business. Less expensive and less paper work.

Andrew
Rated 5 stars Verified
Jun 05, 2020

Smooth, all online

Competitive rates and unbeatable discount on lender fees.

Alina
Rated 5 stars Verified
Jun 05, 2020

It was a very clear and efficient?

It was a very clear and efficient process lead by knowledgeable people. I would highly recommend.

Kim
Rated 5 stars Verified
Jun 05, 2020

Ease-of-use was amazing and they follow?

Ease-of-use was amazing and they follow through at every step was great.

Ralph
Rated 5 stars Verified
Jun 05, 2020

A quality fair deal without having to?

A quality fair deal without having to waste time shopping around.

Nolan Heiter
Rated 5 stars Verified
Jun 05, 2020

Excellent service

Excellent service, and Costco membership saved us $1375.00 in loan origination fees!

wayne
Rated 5 stars Verified
Jun 05, 2020

Best prices by far

Best prices by far

Kenneth
Rated 5 stars Verified
Jun 05, 2020

This is definitely a worthwhile?

This is definitely a worthwhile program. I found it to be very beneficial -no hidden catch.

Jose P
Rated 5 stars Verified
Jun 05, 2020

Great service we love it

Great service we love it

Frank
Rated 5 stars Verified
Jun 05, 2020

Fast

Fast, efficient, friendly, courteous, what more could you ask for. Would recommend to others.

Emory
Rated 5 stars Verified
Jun 05, 2020

Great program

Very simple to use. Quick process. We did a refinance and closed in about 30 days  Thanks

Shalini
Rated 5 stars Verified
Jun 05, 2020

Open and responsive

Open and responsiv. The loan officer and the rest of the team made this process easy given all the challenges. I would highly recommend them.

Betts Berry
Rated 5 stars Verified
Jun 05, 2020

They offered best options

They offered best options. Were professional and responsive with replies. Helpful with all questions. I have already recommended to my friends.

Clarence
Rated 5 stars Verified
Jun 05, 2020

This was the most efficient Refi I've?

This was the most efficient Refi I've ever experienced. The agent for the mortgage holder was knowledgeable, helpful, and caring!

William
Rated 5 stars Verified
Jun 05, 2020

The entire process was quick

The entire process was quick, efficient, professional, and it save me hundreds of dollars in fees. Overall very satisfied and would recommend to anyone.

Srikanth
Rated 5 stars Verified
Jun 05, 2020

Amazing Experience

The whole process was very easy. All I had to do was submit little information and select few lenders that I would like to receive call from. And I was pretty happy with the interest rates and the way the lenders handled my loan process.

Cal
Rated 5 stars Verified
Jun 05, 2020

Quick, Easy, and Painless.

From the start and even during COVID 19 the online process made it quick and easy to apply for and complete our mortgage refinance.

Jerry
Rated 5 stars Verified
Jun 05, 2020

Love the extra perks of being a Costco?

Love the extra perks of being a Costco member that I keep finding!

Jeorme Taylor
Rated 5 stars Verified
Jun 05, 2020

It was easy and they walked you thru?

It was easy and they walked you thru the "entire" process. I would definitely go back after such a wonderful experience

Alex
Rated 5 stars Verified
Jun 04, 2020

Great experience

Great experience

Chad
Rated 5 stars Verified
Apr 24, 2020

Great Program

Great Program. Very helpful, and would highly reccomend.

Kathleen
Rated 5 stars Verified
Apr 12, 2020

We were contacted right away after…

We were contacted right away after requesting information and found a mortgage broker that we trusted.